Last Updated: 31 Oct 2025

Welcome to Organicacy (“we”, “our”, “us”).
This Privacy Policy explains how we collect, use, and protect information when you use the Organicacy Mobile Application (“the App”) available on Google Play.

By using the App, you agree to the practices described below.

1. Information We Collect

We may collect the following information to provide and improve our services:

a. Personal Information

  • Name, email address, contact number, or delivery details provided during account creation or checkout.

b. Device & Technical Data

  • Device model, operating system, IP address, app version, and performance analytics.

c. Location Data (if permitted)

  • Used only for delivery-related or nearby store information.

  • You may disable location access anytime in device settings.

d. Camera, Media, or File Access (if used)

  • Access is only requested for features like uploading profile photos or verifying product authenticity.

  • Files or images are never stored or shared without user consent.

e. Usage Information

  • Pages viewed, actions taken, and time spent to improve app functionality.

2. Use of Information

We use collected information to:

  • Process orders, payments, and deliveries.

  • Provide customer support and respond to requests.

  • Improve app functionality and user experience.

  • Send updates, offers, or notifications (only with consent).

  • Comply with applicable legal obligations.

3. Data Sharing and Disclosure

We do not sell or trade user data.
We may share limited data only with:

  • Service providers helping us operate (e.g., hosting, payments, analytics).

  • Legal authorities, if required by law or to protect users and our platform.

All partners are required to handle your information securely.

4. Children’s Privacy (Under 13)

Our App can be used by individuals of all ages, including users under 13, under parental or guardian supervision.

We follow the principles of the Children’s Online Privacy Protection Act (COPPA) and Google Play Families Policy:

  • We do not knowingly collect personal information from children under 13 without verified parental consent.

  • Any personal data accidentally collected from a child will be immediately deleted upon notice.

  • Parents or guardians can review, request deletion, or withdraw consent for their child’s data by contacting support@organicacy.com.

If you are under 13, please use this App only with the supervision of a parent or guardian.

5. Data Security

We use industry-standard security measures — such as encryption, secure servers, and limited access — to protect user data from unauthorized access or misuse.

6. Data Retention and Deletion

We retain your data only as long as needed to provide our services or as required by law.
Users (or their parents/guardians) may request deletion of their account or data anytime at support@organicacy.com.

7. Your Rights and Choices

You can:

  • Access or update your personal details.

  • Delete your account and data.

  • Disable permissions such as location or camera access from device settings.

  • Opt out of marketing messages anytime.

8. Policy Updates

We may occasionally update this Privacy Policy.
Any changes will be reflected on this page with the updated date.
Please review it periodically. Continued use of the App means you accept the updated terms.

Latest version always available at:
👉 https://organicacy.com/privacy-policy/

9. Contact Us

If you have any questions or requests related to privacy, please contact us at:
📩 support@organicacy.com
🌐 https://organicacy.com